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done than what you haven’t.
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All-in, no-stress Cloud services for ambitious entrepreneurs.
The right of withdrawal gives you the peace of mind to shop with confidence, knowing that if you change your mind or aren’t completely satisfied.
At Vianubis we are convinced of the quality of our services. We are so convinced that all services can be canceled monthly. No questions asked. Although, we are always curious to learn how to do better.
Buy with Confidence: Your Satisfaction, Our Guarantee
Question
The right of withdrawal is your assurance as a customer that, within a specified period after making a purchase, you can change your mind and cancel the service for a full refund. It’s a risk-free guarantee that allows you to do business with us with confidence, knowing that you have the flexibility to reconsider your decision if it’s not the right fit for you.
Right of withdrawal
This Right of Withdrawal (“Right”) applies to customers of Vianubis (“Company,” “we,” or “us”) who are consumers and have entered into a contract for the provision of services. This Right allows you to withdraw from the contract within a specified timeframe, subject to the conditions outlined below.
1. Right of Withdrawal:
As a consumer, you have the right to withdraw from the contract without providing any reason within a period of [number of days] days from the date of contract formation or the receipt of the initial service, whichever is later.
2. Exercise of the Right:
To exercise your Right of Withdrawal, you must inform us of your decision to withdraw from the contract. You may use the withdrawal form provided by us or submit a clear and unequivocal statement expressing your intent to withdraw.
3. Effects of Withdrawal:
If you exercise your Right of Withdrawal, we will refund all payments received from you, including any initial setup fees, within [number of days] days from the receipt of your withdrawal notice. The refund will be processed using the same payment method used for the initial transaction, unless otherwise agreed upon.
4. Exceptions to the Right of Withdrawal:
Please note that the Right of Withdrawal may not apply or may be limited in certain circumstances, including but not limited to:
- If the services have been fully performed with your consent before the withdrawal period expires.
- If the contract is for the provision of digital content that is not supplied on a tangible medium, and you have expressly waived your Right of Withdrawal.
- If the contract is for urgent repair or maintenance services, and you have requested immediate performance.
5. Termination:
If you exercise your Right of Withdrawal after the performance of services has begun but before the withdrawal period expires, you may be required to pay a proportionate amount based on the services already provided up to the point of withdrawal.
6. Communication and Contact:
To exercise your Right of Withdrawal or for any related inquiries, please contact us at help@vianubis.eu.
7. Governing Law and Jurisdiction:
This Right of Withdrawal shall be governed by and construed in accordance with Dutch laws. Any dispute arising out of or relating to this Right shall be subject to the exclusive jurisdiction of the courts located in The Netherlands.
Please note that this Right of Withdrawal is provided as a general guideline and may be subject to specific legal requirements in your jurisdiction. It is advisable to review the applicable laws and regulations to determine your rights and obligations regarding withdrawal from a service contract.
By using our services, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Right of Withdrawal.
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Need help?
our Help Center is ready for you
Having a website can be complicated. If you have any questions, feel free to reach out? We are here to help you. Our preferred way of contact is to first check our website vianubis.eu or send an email to service@vianubis.eu.
For high priority issues you can call us on +31 85 080 5980. We are available every working day between 10:00 - 16:00 CET.
